AS
Ashlin S
1 reviews | Active since Oct 2016
04 Jul 2024, 11:27
Rude & unfriendly staff.
Rude & unfriendly staff. I expect an urgent response on my email. My policy has lapsed due to your employees not checking emails. Then you drop the call while one is explaining!!
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
04 Jul 2024, 16:24Dear Ashlin Steer,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The Prime Team
Prime South Africa's reply04 Jul 2024, 16:24
Official
Dear Ashlin Steer,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The Prime Team
Prime South Africa's replyOfficial
10 Jul 2024, 15:25 Dear Ashlin S
We appreciate the time you have taken to note your disappointment.
We aim to provide world-class service to our policyholders during every interaction.
PMD prides itself on the unprecedented lengths it goes to ensure that its policyholders fully understand the products they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We appreciate the time you have taken to note your disappointment.
We aim to provide world-class service to our policyholders during every interaction.
PMD prides itself on the unprecedented lengths it goes to ensure that its policyholders fully understand the products they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply10 Jul 2024, 15:25
Official
Dear Ashlin S
We appreciate the time you have taken to note your disappointment.
We aim to provide world-class service to our policyholders during every interaction.
PMD prides itself on the unprecedented lengths it goes to ensure that its policyholders fully understand the products they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
We appreciate the time you have taken to note your disappointment.
We aim to provide world-class service to our policyholders during every interaction.
PMD prides itself on the unprecedented lengths it goes to ensure that its policyholders fully understand the products they purchase.
We ensure that all our clients are made aware of the provisions of their policy through our customer-friendly purchase policy documents which are clear and concise and our purchase calls which are clear and interactive.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that PMD provides affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team