LS
Lesiba S

1 reviews | Active since Apr 2022

29 Apr 2022, 18:23

*******, *****S,PATHETIC

I was involved in a accident on the 8th April my car was a write of off, I was on my way to see a client which is part of my work, on the day that I took insurance I mentioned that is what I do with the car, and I was advised that I cannot use a car for commercial use, which using a car for Uber,bolt, or as a taxi, . Today because the car is a write off , me going to work is being defined as commercial use...please come up with better excuse not to pay. So I can cancel all my other policies, and those I have referred they cancel. I am very disappointed the way i was referring people to you little did i know. Stay away from the type of insurance...

0
Replies (3)
Prime South Africa
Prime South Africa's reply03 May 2022, 08:25
Official
DearLesiba S,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Tea 
Prime South Africa
Prime South Africa's reply06 May 2022, 17:29
Official
 Dear Lesiba S,
Thank you for your post.
Client service is extremely important to us, we therefore appreciate the time you have taken to bring your unease to our attention.  At PMD, we pride ourselves on promptly paying all valid claims and ensure that our policyholders kept abreast of policy updates. It is important to remember that, as we do not have a commercial lines insurance license – this means that we cannot offer cover for vehicles that are used for commercial purposes.   Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.   It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za. Kind regards, The PMD Team 
LS
Lesiba S's update06 May 2022, 18:15
Reviewer Update
Stop lying..... What is commercial about going to work, if I took business insurance..
You are just ********, ********, ********, ********, ********, ********, ********, As if that was enough you didn't even know whr my car was, you Sent Me To Johannesburg to pick up the car, Only to find that the car is in Pretoria. Your ****** ********, ******** ******** ********. BILLBOARD Is Ready..... ********, ********, ********, ********