1 reviews | Active since Apr 2017
Roadside Assistance
<p>On friday night en-route to Johannesburg from Centurion I got a punture with my double cab bakkie. I battled to Lift the car using the jack provided, therefore opted to use Roadside assistance. I called Prime Maridian Direct and was routed to thier Roadside Assist line. The phone just rand for over 2minutes till i eventually got an automated response asking me to leave a message as they are currently busy and will call me back shortly........ That ofcause never happened and the only call iI recieved from them was on monday morning as a follow up to the message I left on Friday night.</p> <p> </p> <p>What good is Roadside assistance if thier response time is 48hours later.</p> <p> </p> <p>Lawrence Mokobi</p>
Hello lawrence-boitumelo-mokobi
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring this to our attention.
We would like to express our deepest regret for any inconvenience caused by this unusual occurrence and would like to reassure you that procedures have been put in place to ensure that any similar occurrence is prevented.
A member from our Client Representation Department will be in contact with you to explain how we might be of further assistance.
Kind regards.
The PMD Team
Hello lawrence-boitumelo-mokobi
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring this to our attention.
We would like to express our deepest regret for any inconvenience caused by this unusual occurrence and would like to reassure you that procedures have been put in place to ensure that any similar occurrence is prevented.
A member from our Client Representation Department will be in contact with you to explain how we might be of further assistance.
Kind regards.
The PMD Team