BM
Bernard M

1 reviews | Active since Jul 2013

18 Nov 2015, 17:31

Res****se on Insurance Claim

I wish to complement the handling of my insurance claim by Prime Meridian Direct. I had a minor incident on Saturday 7 November 2015 and I immediately contacted the emergency line of the insurer. the response was swift and efficient. The most impressive part was that on Monday, Mashudu Neshehe from the claims department contacted me and took me through the claim process, sending me documents to be filled. I returned the signed docs on Wednesday and by Thursday I received feedback. She was forever in contact with me informing me of progress made.<br> <br> My car is not fixed yet but I can sleep easy because I know exactly where the process is and what to expect. Big ups to the company. You make me happy to keep paying my premiums.<br> <br> Regards,<br> <br> Bernard Mohale

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Replies (1)
Prime South Africa
Prime South Africa's reply23 Nov 2015, 09:16
Official
Hello Laplase,

Thank you for taking the time to compliment Mashudu's service.

At Prime Meridian we continuously strive to provide excellent service to all of our clients. Your feedback is therefore most gratifying and we appreciate your kind words.

Kind Regards,
The Prime Meridian Team