TM
Thabo M
1 reviews | Active since Sept 2020
05 Sept 2020, 02:59
Rejected insurance claim
I stopped on the road on the yellow line in Mew Way when my car was bumbed by another car. When i lodged the claim they rejected it saying its not a motor vehicle accident and therefore, they cannot take responsibilty. This, therefore, means that i do not need insurance if they will come up with lame excuses to avoid payments.
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Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
07 Sept 2020, 07:23Dear Thabo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply07 Sept 2020, 07:23
Official
Dear Thabo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
10 Sept 2020, 11:51Dear Thabo M,
Thank you for taking the time to bring your apprehension to our attention. We value all feedback from our policyholders as we strive to offer world class service.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. We assure you that all of our claims are assessed in accordance with the set policy terms and conditions.
A member of our Market Conduct Department has been in contact with you to provide more detailed information.
Remember that with our comprehensive policy, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply10 Sept 2020, 11:51
Official
Dear Thabo M,
Thank you for taking the time to bring your apprehension to our attention. We value all feedback from our policyholders as we strive to offer world class service.
Prime Meridian Direct prides itself on the unprecedented lengths to which it goes to ensure that its clients fully understand the products that they purchase. We assure you that all of our claims are assessed in accordance with the set policy terms and conditions.
A member of our Market Conduct Department has been in contact with you to provide more detailed information.
Remember that with our comprehensive policy, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team