M
MaletsholoMakokwe
1 reviews | Active since Mar 2026
23 Mar 2026, 17:08
Receiving the worst experience ever
Receiving the worst experience ever.been 3 months without a car
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
24 Mar 2026, 07:25Hello MaletsholoMakokwe, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's reply24 Mar 2026, 07:25
Official
Hello MaletsholoMakokwe, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
Prime South Africa's replyOfficial
30 Mar 2026, 07:59Hello Maletsholomakokwe M,
Thank you for your post. We understand how difficult it is to be without your car for this long, and we appreciate your patience.
At Prime, we prioritise safe, high-quality repairs by ensuring the correct parts are sourced before any work is done.
We can confirm that the outstanding parts were on order with suppliers, but are currently en route to the fitment centre. Rest assured, your repair is being prioritised so we can get your car back to you as quickly as possible.
Our Market Conduct Team will also be in contact with you shortly to provide further clarity.
Isn’t it reassuring to know that Prime’s comprehensive policy includes an open driver feature, giving you added flexibility and peace of mind.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for your post. We understand how difficult it is to be without your car for this long, and we appreciate your patience.
At Prime, we prioritise safe, high-quality repairs by ensuring the correct parts are sourced before any work is done.
We can confirm that the outstanding parts were on order with suppliers, but are currently en route to the fitment centre. Rest assured, your repair is being prioritised so we can get your car back to you as quickly as possible.
Our Market Conduct Team will also be in contact with you shortly to provide further clarity.
Isn’t it reassuring to know that Prime’s comprehensive policy includes an open driver feature, giving you added flexibility and peace of mind.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply30 Mar 2026, 07:59
Official
Hello Maletsholomakokwe M,
Thank you for your post. We understand how difficult it is to be without your car for this long, and we appreciate your patience.
At Prime, we prioritise safe, high-quality repairs by ensuring the correct parts are sourced before any work is done.
We can confirm that the outstanding parts were on order with suppliers, but are currently en route to the fitment centre. Rest assured, your repair is being prioritised so we can get your car back to you as quickly as possible.
Our Market Conduct Team will also be in contact with you shortly to provide further clarity.
Isn’t it reassuring to know that Prime’s comprehensive policy includes an open driver feature, giving you added flexibility and peace of mind.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for your post. We understand how difficult it is to be without your car for this long, and we appreciate your patience.
At Prime, we prioritise safe, high-quality repairs by ensuring the correct parts are sourced before any work is done.
We can confirm that the outstanding parts were on order with suppliers, but are currently en route to the fitment centre. Rest assured, your repair is being prioritised so we can get your car back to you as quickly as possible.
Our Market Conduct Team will also be in contact with you shortly to provide further clarity.
Isn’t it reassuring to know that Prime’s comprehensive policy includes an open driver feature, giving you added flexibility and peace of mind.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team