EM
Elvis M
1 reviews | Active since Oct 2017
11 May 2023, 09:09
REALLY BAD AFTER SERVICE
I am very disappointed with PMD. MY car went in for repairs and its been two month already without any means of transportations. They choose the panel beater who is *********** and now i have to suffer for it. no more after this.
They warned me about this company and now i can see why
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
11 May 2023, 10:35Dear Elvis M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply11 May 2023, 10:35
Official
Dear Elvis M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
EM
Elvis M's updateReviewer Update
11 May 2023, 10:44I have requested the panelbeater to assembly my car back together and i will bring it once they receive the parts. i have no choice but i cant wait another 2 and half month to get my car back.
EM
Elvis M's update11 May 2023, 10:44
Reviewer Update
I have requested the panelbeater to assembly my car back together and i will bring it once they receive the parts. i have no choice but i cant wait another 2 and half month to get my car back.
Prime South Africa's replyOfficial
15 May 2023, 13:50Dear Elvis M,
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with our ethos of transparency and fairness.
The repair process is affected by a number of factors outside the control of both the repairer and ourselves, such as the delay in parts from the supplier. As such, we cannot be held liable for delays due to part scarcity.
A review of your claim confirms that the repairer has provided you with a courtesy vehicle to use, while you await your parts.
As you are no doubt aware, our comprehensive cover offers an incredible feature which reduces the excess payable to zero within a remarkably short time.Assuring you of our continued best endeavours.Kind regards,The PMD Team
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with our ethos of transparency and fairness.
The repair process is affected by a number of factors outside the control of both the repairer and ourselves, such as the delay in parts from the supplier. As such, we cannot be held liable for delays due to part scarcity.
A review of your claim confirms that the repairer has provided you with a courtesy vehicle to use, while you await your parts.
As you are no doubt aware, our comprehensive cover offers an incredible feature which reduces the excess payable to zero within a remarkably short time.Assuring you of our continued best endeavours.Kind regards,The PMD Team
Prime South Africa's reply15 May 2023, 13:50
Official
Dear Elvis M,
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with our ethos of transparency and fairness.
The repair process is affected by a number of factors outside the control of both the repairer and ourselves, such as the delay in parts from the supplier. As such, we cannot be held liable for delays due to part scarcity.
A review of your claim confirms that the repairer has provided you with a courtesy vehicle to use, while you await your parts.
As you are no doubt aware, our comprehensive cover offers an incredible feature which reduces the excess payable to zero within a remarkably short time.Assuring you of our continued best endeavours.Kind regards,The PMD Team
Thank you for your post. We assure you that PMD prides itself in providing world-class client service at every interaction.
At PMD, we take immense pride in paying all valid claims and in ensuring that all are claims are validated in line with our ethos of transparency and fairness.
The repair process is affected by a number of factors outside the control of both the repairer and ourselves, such as the delay in parts from the supplier. As such, we cannot be held liable for delays due to part scarcity.
A review of your claim confirms that the repairer has provided you with a courtesy vehicle to use, while you await your parts.
As you are no doubt aware, our comprehensive cover offers an incredible feature which reduces the excess payable to zero within a remarkably short time.Assuring you of our continued best endeavours.Kind regards,The PMD Team