SM
Sello M
1 reviews | Active since Jun 2018
23 Apr 2025, 11:05
R 24 330 Theft / hijacking excess
<div>Hi All , can someone please axplain why you guys decided to add R 24 330 Theft / hijacking excess?, you new policy schedule have this axcess. i called you call center and they gave me lousy reason that *****ling and hijacking of cars went up...my answer to is *****ling and hijackung has been up hesnce when we take the cover you guys always want to know if we do have tracking devices ... for i know car insurance mainly for *****ing, hijacking and accident SO WHY NOW SEPARATE AXCESS OF OVER 24K ...you guys are joking ...like seriously now</div>
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Prime South Africa's replyOfficial
23 Apr 2025, 15:41Dear Sello, we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's reply23 Apr 2025, 15:41
Official
Dear Sello, we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.