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Thabiso T

1 reviews | Active since Dec 2023

07 Mar 2025, 13:51

Prime South Africa - South Africa's Worst Insurance

Prime South Africa the insurance would be a WORST decision when choosing car insurance, I had a car breakdown on the N3 freeway I had no cell phone battery to reach them for roadside assistance (Tow). Luckily a vehicle passing by from a towing company saw I had a problem and towed my vehicle to where I needed and I paid cash and took the invoice and pictures of my car being towed to my "insurance Prime South Africa" who never assisted me with a refund with all the proof that I was in trouble. If you wish to sleep on the road stranded go for Prime South Africa who never forget to debit your account every month but can't deliver on a Service they promised.

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Replies (1)
Prime South Africa
Prime South Africa's reply07 Mar 2025, 14:33
Official
 
Dear  Thabiso , we are sorry to hear about your experience and thank you for bringing it to our attention. We will acknowledge your complaint in writing within 48. Kind regards, the Prime SA team.