Prime South Africa PMD pathetic

Prime is pathetic!!!!! Don’t . I sure with them I have been with pathetic insurer for a year which is also how long it has twin them to sort out my claim accuracy about 2 weeks longer such a very disappointing experience with Prime South Africa. Despite their promises of efficient service, my interaction with them was anything but that.all I want is the document to be emailed to me again as I did not receive these 10 emails later 5 phone calls all paid for by me and Nothing!!! Has happened they really enjoy dehumanising their customers!!!!!!!!!

1. **Unresponsive Customer Service**: I encountered significant delays in receiving responses to my queries. I had to follow up multiple times before getting any acknowledgment.

2. **Lack of Transparency**: There was minimal communication regarding the status of my request. This left me in the dark and added unnecessary stress to the situation.

3. **Inefficient Processes**: The overall handling of my service request was highly inefficient. What should have been a straightforward process turned into a prolonged ordeal.

Overall, I am extremely dissatisfied with the service I received from Prime South Africa. I hope they take serious measures to improve their customer service and operational efficiency. I won’t be a customer for much longer as I am hesitant to use their services again and would not recommend them based on my recent experience.