1 reviews | Active since Sept 2011
Prime Meridian Not a reputable insurance
Took a cover with Prime Meridian since 2011, guaranteed that my premium will remain same for entire period of cover, whether I claim or not. 2012 August Premium increased without my consent. 2014 October vehicle ****** and recovered smashed in front ,keys still lost claim made. Prime Assessor didn't asses the car. Realized that the premium has increased, requested a written explanation for the increase in dec 2014. Waited for over 5 Months for feedback, and claim rejected. By Implication Prime Meridian deliberately mislead me that premium will remain the same over the entire period of cover, and later increase my premium without my consent. Repudiated several claims I made to them, 28 Dec 2014 requested locked keys services as stipulated in my cover, and I was told that I am covered for the services. Claim made in October 2014 repudiated based on fabricated or flawed assessment made by an assessor. Failed to give reasons why premiums was increased and terminated my insurance instead. complaint written to them, as usual it is ignored. THIS is a not a reputable company, will mislead you with marketing, ***** your money from bank, inconvenience you and leave you frustrated. ITS A ****
We sincerely regret to hear of your unhappiness noted in your post above.
Fortunately, your vehicle was recovered with only very minor damage after the unfortunate theft late last year which lead to your claim not falling within the terms of your policy with us. As you are aware, our product only covers you in the event that it is written off in an accident or natural disaster or when it is ****** or hi-jacked and not recovered.
We confirm that you have been contacted and that you accepted our explanation.
Assuring you of our continued best endeavours at all times.
Kind Regards,
The PMD Team
We sincerely regret to hear of your unhappiness noted in your post above.
Fortunately, your vehicle was recovered with only very minor damage after the unfortunate theft late last year which lead to your claim not falling within the terms of your policy with us. As you are aware, our product only covers you in the event that it is written off in an accident or natural disaster or when it is ****** or hi-jacked and not recovered.
We confirm that you have been contacted and that you accepted our explanation.
Assuring you of our continued best endeavours at all times.
Kind Regards,
The PMD Team