1 reviews | Active since Aug 2015
Prime Meridian Is Unfair!
I have lodged a claim with the insurance last week Monday - I struggle to get updates from the insurer unless I call them with my own airtime to be updated. When I called them two days ago a guy called Tebogo told me that when they saw the pictures of the car assessment, they did not think my problem was bad compared to the claims they receive daily. I mean, is my premium bad compared to the other clients? Shouldn't I be treated like any other clients? My car is stationary and I have to pay public transport to get to work due to this ignorance by the insurer. How can you not think when a wheel is not turning is not a serious/major problem? This is so ridiculous. I am an up to date client when it comes to paying every month they never called me. I have at least more than 20k in my accident benefit but they are slowing the process - claiming investigations and protocol.
We appreciate the time you took to write to us.
Your claim lodged with us only 7 days ago has progressed very swiftly contrary to what you have alleged.
We do believe that you may have misconstrued Mr Ngema's intentions when you spoke to him about your particular claim. He was trying to convey to you that you should not be alarmed as the damage to you vehicle was not extensive and that he was confident that the claim would be finalised quickly.
His words proved to be correct as we understand that your concern has been addressed. Your vehicle will be on the road soon!
We are pleased to confirm that you will not be asked to make any excess payment and that you will not receive one of those infamous \premium increase\" letters after this claim as our premiums are fixed for life.
We appreciate the time you took to write to us.
Your claim lodged with us only 7 days ago has progressed very swiftly contrary to what you have alleged.
We do believe that you may have misconstrued Mr Ngema's intentions when you spoke to him about your particular claim. He was trying to convey to you that you should not be alarmed as the damage to you vehicle was not extensive and that he was confident that the claim would be finalised quickly.
His words proved to be correct as we understand that your concern has been addressed. Your vehicle will be on the road soon!
We are pleased to confirm that you will not be asked to make any excess payment and that you will not receive one of those infamous \premium increase\" letters after this claim as our premiums are fixed for life.