TL
Tsholofelo L

1 reviews | Active since Nov 2017

02 Jan 2019, 17:35

Prime Meridian is a **** hidden behind the insurance title.

The Insurance ombudsman needs to look at how they do business! They are more sale oriented much that they slip in sharing necessary policies information. -My husband paid his premiums timeously and has never missed payment , after assessment of his vehicle he is told to pay 80% of the quotation - this is ******* considering how they boast about no excess! - He calls the insurance to inform them of the accident. They call their so called “service provider” whom we have to now pay until they have concluded their investigations (MONEY OUT) - they store the car at SMD where forklifts are used to carry our cars causing terrible damage even worse then the accident , because we are responsible for the costs - ( MONEY OUT)

What’s the use of insurance if we end up taking loans to fix repairs and be told that they’ll pay us later? This insurance is a wolf in sheep skin! It’ll cause you debt more then freedom! I am escalating this issue!

0
Replies (1)
Prime South Africa
Prime South Africa's reply03 Jan 2019, 09:21
Official
 Dear Tsholofelo L, 
 
Thank you for time you have taken to bring your concern to our attention. 
 
We are unfortunately unable to trace your husbands policy details in order for us to assist in addressing your concern. 
 
Would you kindly forward us your husband’s claim/policy details and one of our dedicate Market Conduct Professionals will provide you with further assistance. 
 
Kind regards, 
The PMD Team.