KK
Kapeesh K
1 reviews | Active since Nov 2024
14 Nov 2024, 13:34
Prime Meridian Direct (PMD) is one that is really good in signing up customers but when it comes to claims you would be shocked
Prime Meridian Direct (PMD) is one that is really good in signing up customers but when it comes to claims you would be shocked. I have no faith in them as i had the worst experience with them ever. I would not recommend them. I would like to hear others claim experiences.
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Prime South Africa's replyOfficial
21 Nov 2024, 09:36 Hello Kapeesh R,
Thank you for your post.
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease regarding the outcome of your claim to our attention.
Upon review of your claim submitted in December 2022, a formal response was sent to you after you raised your concerns about the outcome of the claim. Whilst we understand your distress, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Market Conduct Team confirms that they will contact you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for your post.
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease regarding the outcome of your claim to our attention.
Upon review of your claim submitted in December 2022, a formal response was sent to you after you raised your concerns about the outcome of the claim. Whilst we understand your distress, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Market Conduct Team confirms that they will contact you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply21 Nov 2024, 09:36
Official
Hello Kapeesh R,
Thank you for your post.
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease regarding the outcome of your claim to our attention.
Upon review of your claim submitted in December 2022, a formal response was sent to you after you raised your concerns about the outcome of the claim. Whilst we understand your distress, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Market Conduct Team confirms that they will contact you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for your post.
Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease regarding the outcome of your claim to our attention.
Upon review of your claim submitted in December 2022, a formal response was sent to you after you raised your concerns about the outcome of the claim. Whilst we understand your distress, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
Our Market Conduct Team confirms that they will contact you to provide you with comprehensive feedback regarding your claim outcome.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim-free policies!
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team