1 reviews | Active since Sept 2015
Prime Meridian Direct- Pathetic and Poor Service
I am very disappointed in the service rendered to me by Prime Meridian. I have lodged a claim on the 24 of July and almost 2 months later I still haven't received concrete validation of my claim, whether the claim is valid or not. After telling me that ill get paid out, Prime Meridian hasn't provided me with a date or supp**** me with any inclination to when I can be expecting my money. After two weeks of submitting my claim to the decision committee, they still unable to inform me about the claim status. <br> <br> I also asked to speak to the claim technicians' supervisor on two attempts, but only after the third time did I get through. <br> <br> The service offered by Prime Meridian is terrible and I am ever sorry that I went through with this Insurance! <br> <br>
We appreciate how traumatic and devastating this incident must have been for you.
Our foremost objective is always to treat our policyholders fairly. As you are aware your accident involved a Third Party who was charged with drinking and driving and the outcome of this SAPS investigation was imperative to your claim.
Nonetheless we are pleased that your claim has been approved and hope that you will be back on the road with another vehicle soon.
Be sure to remember our fixed premiums and zero excess when thinking of future insurance.
Kind regards,
The PMD Team
We appreciate how traumatic and devastating this incident must have been for you.
Our foremost objective is always to treat our policyholders fairly. As you are aware your accident involved a Third Party who was charged with drinking and driving and the outcome of this SAPS investigation was imperative to your claim.
Nonetheless we are pleased that your claim has been approved and hope that you will be back on the road with another vehicle soon.
Be sure to remember our fixed premiums and zero excess when thinking of future insurance.
Kind regards,
The PMD Team