1 reviews | Active since Jul 2014
Prime meridian direct hospital cover is a lie.
When I app**** for the cover their consultant assured me that I will get the full amount I am covered or paying for per day which is R1000.00 I did not first hear of this BY letter but by phone and I was not told by their consultant that there will be no changes.
I was told this is not a medical aid and told I will get R1000 cash after 48hrs in hospital for me or my daughter
I covered me and my daughter for R1000 per day and paid the more than R400 per month since 2010, so now I am being told about the 50% and R250 per day and yet my instalment never decreased since my daily payment has decreased
So prime meridian hospital plan is false adverti*****t and corning people into paying for services that they will never receive. they are actually robbing people and giving people false hope.
I am not happy about their service and would like to get my money pay or get my instalments back since I have been paying from 2010 "as you have stated" for nothing. The emails for complaints which is " ********** is not working as well as "legal@primary direct.co.za"
These people are ***** when they supposed to pay back the money they tell you stories you were never told the first day they ******* you to joining them, believe me I know first hand
Dear Jmpitso,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 07/06/2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Jmpitso,
Thank you for bringing your concern to our attention.
Your enquiry has been forwarded to our Market Conduct Department for immediate attention.
A thorough investigation will be conducted and we undertake to provide preliminary feedback by 07/06/2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Hello Jmpitso,
We sincerely appreciate the time you have taken to raise your concern with us.
Whilst we are truly empathetic of your frustration, all claims under our Prime Non-Medical Expense Family Cover have been aligned with the revised set of industry regulations.
Our Market Conduct Team have confirmed that we have already been in contact with you in order to clarify the benefit provided and the approved amount of your claim.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Jmpitso,
We sincerely appreciate the time you have taken to raise your concern with us.
Whilst we are truly empathetic of your frustration, all claims under our Prime Non-Medical Expense Family Cover have been aligned with the revised set of industry regulations.
Our Market Conduct Team have confirmed that we have already been in contact with you in order to clarify the benefit provided and the approved amount of your claim.
You may rest assured that your claim will not affect your premiums now or in the future as PMD guarantees NEVER to increase premiums – not ever.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
