Prime Meridian Direct

Prime Meridian is by far the worst insurance I have ever had. One of the BIGGEST MISTAKES I’ve made. My vehicle was in an accident on the 27th of November 2021. They towed my vehicle away to first help. They then took 3 weeks to contact me to find out about the accident. Asked me a lot of irrelevant questions (EG- where was I in the morning) Which had nothing to do with them. They took another 2 weeks just to repudiate my claim which means reject “but they didn’t want to seem like the bad guy “It took another 2 weeks for them to finally reject my claim reason as they put it misrepresentation because the times I gave and they tracker didn’t match yes you heard right. Now that my claim has been rejected, I want my vehicle back, but I need to pay R28000-00 to get my vehicle back from them so called release charge. As now I am liable to pay for the storage of my vehicle since 27/11/2021 till now 11/01/2022 all because they have taken so long to provide me with the final outcome. And the worst part is that in December I asked them who is liable for the storage they told me I need to wait for the outcome. And I told them they need to let me know but no feedback until today go figure. Every time you call them the only answer they give is we have sent an email and awaiting feedback. So yes, not only do I have a vehicle that’s written off that I will need to fix. I will have to pay them 28K for absolutely nothing that PMD for you. So, I would not recommend ANYONE to use them. They look for the smallest loopholes for them not to pay you. But when they are taking your money every month, they happy So yes, now I’m stuck with a written off vehicle + 28k dept in order for me to get my written off vehicle back. And still fix myself. That’s my story ☹