SS
Sheldon S
1 reviews | Active since Aug 2022
06 Jan 2026, 08:15
Prime Meridian Direc...
Prime Meridian Direct is the worst insurance company I have never come across
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Replies (2)
Prime South Africa's replyOfficial
06 Jan 2026, 16:31Hello Sheldon, we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's reply06 Jan 2026, 16:31
Official
Hello Sheldon, we appreciate you bringing this to our attention.
Your feedback is important to us, and we’re currently investigating the matter. A detailed response will follow shortly – please check back or click “see more” to view it.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's replyOfficial
08 Jan 2026, 16:56Hello Sheldon O,
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating delays can be. At Prime SA, we are committed to providing excellent service, and we regret that your experience has not reflected this commitment.
We are pleased to confirm that the quote has been approved, and authorisation has been sent to the repairer. Our Market Conduct Team is already in contact with you to provide detailed feedback and address any outstanding concerns.
Prime SA is dedicated to offering value-for-money insurance products paired with compassionate and professional service, ensuring peace of mind for all our clients.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating delays can be. At Prime SA, we are committed to providing excellent service, and we regret that your experience has not reflected this commitment.
We are pleased to confirm that the quote has been approved, and authorisation has been sent to the repairer. Our Market Conduct Team is already in contact with you to provide detailed feedback and address any outstanding concerns.
Prime SA is dedicated to offering value-for-money insurance products paired with compassionate and professional service, ensuring peace of mind for all our clients.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply08 Jan 2026, 16:56
Official
Hello Sheldon O,
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating delays can be. At Prime SA, we are committed to providing excellent service, and we regret that your experience has not reflected this commitment.
We are pleased to confirm that the quote has been approved, and authorisation has been sent to the repairer. Our Market Conduct Team is already in contact with you to provide detailed feedback and address any outstanding concerns.
Prime SA is dedicated to offering value-for-money insurance products paired with compassionate and professional service, ensuring peace of mind for all our clients.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your experience with us. We value all feedback as it helps us improve our service.
We understand how frustrating delays can be. At Prime SA, we are committed to providing excellent service, and we regret that your experience has not reflected this commitment.
We are pleased to confirm that the quote has been approved, and authorisation has been sent to the repairer. Our Market Conduct Team is already in contact with you to provide detailed feedback and address any outstanding concerns.
Prime SA is dedicated to offering value-for-money insurance products paired with compassionate and professional service, ensuring peace of mind for all our clients.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team