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nomandla N

1 reviews | Active since Jan 2017

18 Jan 2017, 20:38

Prime Meridian are ***** and big ********

<p>If you have money and time to waste, take Prime Meridian as your insurance. You will get exactly that. They will not bother to send an assessor to confirm damages. How about basing their ***** decisions on Job cards which are not even descriptive. On top of that you will wait for the month and more to be informed of the "final decision". In my opinion they are ****s, the "FLY BY NIGHT" ***** ****a shop. I regret the day I ever joined them. Its the worst and stupid decision I have ever made. As it is , I will submitting my case to the Ombudsman. I AM NOT THE ONLY ONE COMPLAINING! BE WARNED!!!</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply20 Jan 2017, 14:02
Official

Hello Nomandla Khatiti Pupuma

Thank you for raising your concern with us - we value all feedback that we receive from our policyholders as we strive to offer world class service to our clients.

Although we do understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.

Our Client Representation Department has already been in contact with you and provided you with a detailed explanation regarding the outcome of your claim.

Kind regards,

The PMD Team