DN
Dassie N
1 reviews | Active since Feb 2020
25 Feb 2020, 17:08
Prime Meridian and Constantia pathetic
Don't do business with this FLY by night COMPANY .After having a policy with them for two years paying close to R800 a month they just informed me with a few days notice that their UNDERWRITERS Constantia was cancelling mine and many others due to regulatory issues on their side. No ALTERNATIVES were provided just excuses . Prime Meridian who wrote out the policy have now washed their hands clean and passing the BUCK to their UNDERWRITERS.The Underwriters have pathetic answers and the Victims are the policy holders .Don't do any BUSINESS with PRIME MERIDIAN or CONSTANTIA.
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Prime South Africa's replyOfficial
26 Feb 2020, 17:17Dear Dassie N,
Thank you for contacting us. We completely understand your concern.
Please note, Constantia Insurance Company Limited is the insurer of your policy and has been so since its inception. Prime Meridian Direct (Pty) Ltd was the insurer’s appointed intermediary for product distribution and administration.
The SMS communication and pending cancellation of your policy was independently done by Constantia Insurance Company in their capacity as the Insurer and is outside the scope of our mandate
Kindly respond with your policy details to ensure that we get you in touch with the right people to provide the necessary clarity.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply26 Feb 2020, 17:17
Official
Dear Dassie N,
Thank you for contacting us. We completely understand your concern.
Please note, Constantia Insurance Company Limited is the insurer of your policy and has been so since its inception. Prime Meridian Direct (Pty) Ltd was the insurer’s appointed intermediary for product distribution and administration.
The SMS communication and pending cancellation of your policy was independently done by Constantia Insurance Company in their capacity as the Insurer and is outside the scope of our mandate
Kindly respond with your policy details to ensure that we get you in touch with the right people to provide the necessary clarity.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team