MM
Menzi M
1 reviews | Active since Nov 2012
30 Aug 2019, 22:00
Prime Meridian
I have hit a dog in June this is the third month they have sent me back and forth asking for lots of documents and given them now the investigator is telling me she's going on leave for three weeks this frustrating and seems like they don't want to pay
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Replies (2)
Prime South Africa's replyOfficial
02 Sept 2019, 08:10Dear Menzi M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply02 Sept 2019, 08:10
Official
Dear Menzi M,
Thank you for your post.
We are truly sorry to learn of your dissatisfaction. We will be conducting a thorough investigation into your concern to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's replyOfficial
06 Sept 2019, 17:17Dear Menzi M
We sincerely appreciate the time you have taken to bring your unease to our attentionand would like to express our deepest regret for any inconvenience caused by this rare occurrence.
We sincerely appreciate the time you have taken to bring your unease to our attentionand would like to express our deepest regret for any inconvenience caused by this rare occurrence.
PMD persistently strives to settle all valid claims within the shortest possible time. You will appreciate that this is to the clear advantage of both ourselves and our clients.
We perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As you are aware, the nature of your claim was somewhat unusual and we experienced an unfortunate delay in obtaining relevant data from an external service provider.
We perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As you are aware, the nature of your claim was somewhat unusual and we experienced an unfortunate delay in obtaining relevant data from an external service provider.
Rest assured that your claim has already been prioritised in order to ensure the swift finalisation thereof.
Our Market Conduct Department is already aware of your concern and will provide you with a further detailed update regarding your claim.
We are of course, delighted to confirm that we have launched a range of new innovative and affordable products which contain a larger range cover for our clients!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply06 Sept 2019, 17:17
Official
Dear Menzi M
We sincerely appreciate the time you have taken to bring your unease to our attentionand would like to express our deepest regret for any inconvenience caused by this rare occurrence.
We sincerely appreciate the time you have taken to bring your unease to our attentionand would like to express our deepest regret for any inconvenience caused by this rare occurrence.
PMD persistently strives to settle all valid claims within the shortest possible time. You will appreciate that this is to the clear advantage of both ourselves and our clients.
We perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As you are aware, the nature of your claim was somewhat unusual and we experienced an unfortunate delay in obtaining relevant data from an external service provider.
We perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. As you are aware, the nature of your claim was somewhat unusual and we experienced an unfortunate delay in obtaining relevant data from an external service provider.
Rest assured that your claim has already been prioritised in order to ensure the swift finalisation thereof.
Our Market Conduct Department is already aware of your concern and will provide you with a further detailed update regarding your claim.
We are of course, delighted to confirm that we have launched a range of new innovative and affordable products which contain a larger range cover for our clients!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team