Prime is so supportive during the difficult financial time I am facing

Prime is so supportive during the difficult financial time I am facing. I missed one payment due to short time at work resulting in a salary decrease. When I called them to explain my situation they worked with me to figure out a way not to lose my cover. I may have lost the benefits of the reduced excess, but my cover remains active for 3 months provided I pay before I claim. The agent I spoke to was so supportive, I was laughing even though I wanted to cry, and she laughed with me to comfort me. She was so friendly and supportive and helped me come up with a new payment date to accommodate my current situation. To sum it all up, Prime South Africa really cares for its clients, and they wouldn't leave them in a desert without water. Thank you PMD.