DT
Deven T
1 reviews | Active since Sept 2019
15 Aug 2025, 09:41
Potential breach of POPI act
You have 48 hours to give me proof of where you got my details and where I consented you may distribute them to companies to contact me on your behalf, failure to respond or provide proof within the designated time line I will report you to the information regulater of SA and take legal action against your agency
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Replies (2)
Prime South Africa's replyOfficial
18 Aug 2025, 07:23Dear Deven , we apologize for the inconvenience you have encountered. Please be assured that we will acknowledge your complaint within 48 hours. We appreciate your understanding. Kind regards, the Prime SA team.
Prime South Africa's reply18 Aug 2025, 07:23
Official
Dear Deven , we apologize for the inconvenience you have encountered. Please be assured that we will acknowledge your complaint within 48 hours. We appreciate your understanding. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
18 Aug 2025, 17:52Dear Daven T,
Thank you for bringing your concern to our attention.
At prime, we take the safety of your information very seriously and strictly adhere to the Protection of Personal Information Act (POPIA). After reviewing our system, we could not find any record confirming that you were contacted by us.
To ensure this matter is thoroughly investigated, we have escalated your concern to our Market Conduct Team, who will liaise with our Lead Generator Team. They will conduct a formal investigation and provide you with a detailed response via the email address you have provided. Please note, this email will only be used for the purpose of this investigation.
If you would like to have your contact details removed, you can do so by contacting the Direct Marketing Association of South Africa (DMASA) to opt out of marketing databases.
Thank you for your patience as we work to resolve this matter.
Kind regards,
The Prime South Africa Team
Prime South Africa's reply18 Aug 2025, 17:52
Official
Dear Daven T,
Thank you for bringing your concern to our attention.
At prime, we take the safety of your information very seriously and strictly adhere to the Protection of Personal Information Act (POPIA). After reviewing our system, we could not find any record confirming that you were contacted by us.
To ensure this matter is thoroughly investigated, we have escalated your concern to our Market Conduct Team, who will liaise with our Lead Generator Team. They will conduct a formal investigation and provide you with a detailed response via the email address you have provided. Please note, this email will only be used for the purpose of this investigation.
If you would like to have your contact details removed, you can do so by contacting the Direct Marketing Association of South Africa (DMASA) to opt out of marketing databases.
Thank you for your patience as we work to resolve this matter.
Kind regards,
The Prime South Africa Team