1 reviews | Active since May 2016
POOR TERRIBLE WORST CUSTOMER SERVICE
<p>I have a car insurance with prime meridiam direct ive been paying my monthly premiums with no default i am still paying, but they are treating me like i am the worst customer they ever had. i was involved in a car accident early this year i have since submitted my claim, they do not contact me for updates i must call them and they will send me from pillar to post just to get an update on my claim. I have insurance but my car is parked on the garage because the people that are supposed to help me are failing to so. what must i do in this case? who must help me? all i want is for my car to be fixed thats what makes me to have a car insurance to be assured that when such incidents i have peace of mind, but no PMD wants you to regret the day you took out insurance with them, why is this. if ther people that we expect to help us are playing with us who must we trust now?? can someone HELP HELP HEEEEEEELLLLP?????</p>
Hello Nomusa2016,
We understand that when our policyholders incur a loss it is never stress-free, although we do our best to make submitting a claim hassle free.
We have noted that your claim was approved on 21 June and that you were provided with regular updates during the investigation of your claim.
Further, we can confirm that your panel beater has received positive feedback regarding the additional repairs requested.
In addition to this good news! We are confident that you will be pleased to know that your claim will not result in an increase of your monthly premium as we stand by our promise of fixed premiums for life with absolutely no excess.
Kind Regards,
The PMD Team
Hello Nomusa2016,
We understand that when our policyholders incur a loss it is never stress-free, although we do our best to make submitting a claim hassle free.
We have noted that your claim was approved on 21 June and that you were provided with regular updates during the investigation of your claim.
Further, we can confirm that your panel beater has received positive feedback regarding the additional repairs requested.
In addition to this good news! We are confident that you will be pleased to know that your claim will not result in an increase of your monthly premium as we stand by our promise of fixed premiums for life with absolutely no excess.
Kind Regards,
The PMD Team