1 reviews | Active since Jun 2020
Poor service with no communication and updates
So in this company you enjoy searching for loopholes so that you don't pay. I signed my shortfall agreement letter 3 weeks back but the person who is responsible for the claim (Mpho Nkosi) does not even give me an update, I'm the one who keeps on calling him for updates and sometimes I don't find him.... I even requested to buy back the car because of all the reasons I mentioned on my email and you are the one who delayed my claim from September 2019 and it was approved by the end of December 2019 I'm working and I don't have a car to go to work....at least if I get the updates but your Mpho Nkosi seems not to be attending my claim..... I'm really tired of PMD. There is lot to say but I'm really tired of you
Thank you for your post and for bringing your displeasure to our attention.
Thank you for your post and for bringing your displeasure to our attention.
At PMD we pride ourselves in promptly paying all valid claims. Rest assured that we perform our validations not for the sake of creating unnecessary delays but for the protection of all of our clients.
A review of your claim confirmed that an outcome of your claim has already been provided to you. Our Market Conduct Team has further been in contact with you to and will provide you with an in-depth response shortly.
We are delighted to confirm that with PMD's comprehensive cover your claims excess reduces to zero - and it does so within short few months.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
At PMD we pride ourselves in promptly paying all valid claims. Rest assured that we perform our validations not for the sake of creating unnecessary delays but for the protection of all of our clients.
A review of your claim confirmed that an outcome of your claim has already been provided to you. Our Market Conduct Team has further been in contact with you to and will provide you with an in-depth response shortly.
We are delighted to confirm that with PMD's comprehensive cover your claims excess reduces to zero - and it does so within short few months.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team