1 reviews | Active since Jul 2016
Poor Service PMD Insurance
<p>Absolutely unacceptable, terrible service. I have been a PMD client since June 2015. On 4 February 2017 my business bakkie was involved in an accident. I reported it immediately and it took 3 weeks before they could send an accessor by which time I had already towed the vehicle a panel beater and decided to start works on it as it is a business vehicle. I have not heard from PMD since. The person assigned to my case's phone goes unanswered.</p>
Hello mutende-sinkala,
We appreciate the time you have taken to raise your concern with us.
All valid claims are persistently settled within the shortest possible time and we're truly sorry that you have found the process challenging.
The validation of claims is for the protection of all of our clients. This enables us to uphold our promise and deliver innovative and affordable product benefits.
As you are aware, the delay in providing us with photographs of the damaged vehicle unfortunately made the investigation of your claim more onerous.
Notwithstanding the above, we are glad to inform you that the outcome of your claim has been decided. Our Claims Department has unfortunately been unable to get hold of you despite several telephonic attempts.
Assuring you of our best continued endeavours.
The PMD Team
Hello mutende-sinkala,
We appreciate the time you have taken to raise your concern with us.
All valid claims are persistently settled within the shortest possible time and we're truly sorry that you have found the process challenging.
The validation of claims is for the protection of all of our clients. This enables us to uphold our promise and deliver innovative and affordable product benefits.
As you are aware, the delay in providing us with photographs of the damaged vehicle unfortunately made the investigation of your claim more onerous.
Notwithstanding the above, we are glad to inform you that the outcome of your claim has been decided. Our Claims Department has unfortunately been unable to get hold of you despite several telephonic attempts.
Assuring you of our best continued endeavours.
The PMD Team