poor service from pmd

i was covered with pmd from 2*** june and my car was ******.during the investigation pmd couldnt find what they were looking for,but from the onset i realised that pmd want to reject my claim coz they have been asking all sort of irrelevant things and calling irrelevant people and it took them 5 months to come with conclusion and then come with lies to say they could not see my car on the cameras of the toll gate and so fourth and when i call the toll gate guys they told me a different story and that there is no such things and till now i have lost my car and pmd didn't pay my car and still don't have a car because of pmd and its poor service ..i have sent this to the obusman but am not getting any help .

THEY SENT THEIR INVESTIGATOR AFTER 5 MONTHS OF THE INCIDENT TO ASK ME QUESTIONS ,I WAS SHOCKED WITH THEIR SERVICE AND THEY THREATEN NOT TO PAY IF I DONT SPEEK TO THE INVESTIGATOR HENCE THEY KNOW THIER INVESTIGATING TIMES WHERE LONG OVER DUE. PMD IS A SWAK