PM
Pabalelo M
1 reviews | Active since Feb 2021
27 Sept 2021, 17:47
Poor service!
I got an accident end of august,till today to feedback has been given to me,on calling but still no straight forward answer,PMD has made my life so difficult i keep on paying for the car that I'm not using,my heart is torn into a thousands pieces how I wish I could just get an answer so that I know my way forward,I truly regret the day I joined you guys,poor service whatsoever, how can it take you more the 8 weeks,to tell whether my claim has been approved or what
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Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
27 Sept 2021, 18:35Dear Pabalelo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply27 Sept 2021, 18:35
Official
Dear Pabalelo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
PM
Pabalelo M's updateReviewer Update
28 Sept 2021, 06:30End of july I meant to say...
PM
Pabalelo M's update28 Sept 2021, 06:30
Reviewer Update
End of july I meant to say...
Prime South Africa's replyOfficial
01 Oct 2021, 07:56Dear Pabalelo M,
Thank you for your post. We value all feedback as we continuously strive to improve our services. At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has confirmed that the validation of your claim has been finalized and an outcome will be communicated to you shortly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services. At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has confirmed that the validation of your claim has been finalized and an outcome will be communicated to you shortly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Prime South Africa's reply01 Oct 2021, 07:56
Official
Dear Pabalelo M,
Thank you for your post. We value all feedback as we continuously strive to improve our services. At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has confirmed that the validation of your claim has been finalized and an outcome will be communicated to you shortly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team
Thank you for your post. We value all feedback as we continuously strive to improve our services. At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.
Our Claims Team has confirmed that the validation of your claim has been finalized and an outcome will be communicated to you shortly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,The PMD Team