1 reviews | Active since Sept 2021
POOR SERVICE DELIVERY - UNSATISFACTORY
I am so disappointed with regards to PMD service delivery. They never communicated to me that I am not covered for any mechanic\electrical damages to the car & the curtesy car that I am paying extra for each month. As we speak I don't have my car and nor curtesy car and yet not covered for any electrical\mechanic issues. I feel like I was ****med and wouldn't wish anyone what I am going through..... if you are currently insured with PMD please review your contract, call and ask if you are covered for mechanical & electrical damages. The sooner you do that the better, trust me you don't want surprises one day when you need them because they're not gonna rescue you. I am looking for another "Car" insurance company if you can recommend one that would be awesome!!
Mind you I have been insured with this guys for 3years 6months and this is my first claim. My excess amount is high for these years I have been paying. Am not done... can you believe it that I have to pay for towing? because the overall distance for the driver, to the towing area and to my home and their final destination exceeds the 60km am covered for! My home is 40km from the towing area however PMD wants me to cover the other costs. Are we not supposed to be covered from the towing area to home? not from drivers dispatch location and driver's final location..... I personally will not recommend PMD to anyone......the initial reason we paying for insurance is to get easy assistance when you need it not to spend more money when you've been paying your monthly fees for the past 3yrs 6mnths?
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Client service is extremely important to us, we therefore appreciate the time you have taken to bring your unease to our attention.
At PMD, we take pride in ensuring that all relevant disclosures are communicated to clients while they hold policies with us. This information is provided at purchase stage and by means of updated policy documents.
We are pleased to confirm that your Prime Comprehensive Cover offers you a wide array of benefits. As with all policies, there are some limitations that may apply to the benefits that you are afforded, whether it is the Car Hire benefit or the Roadside Towing benefit.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
You will be pleased to remember that, with our comprehensive policy, you enjoy a fixed premium over a 24-month period as well as a reduce to zero excess over 36-months when you remain claim free.
Kind regards,
The PMD Team
Client service is extremely important to us, we therefore appreciate the time you have taken to bring your unease to our attention.
At PMD, we take pride in ensuring that all relevant disclosures are communicated to clients while they hold policies with us. This information is provided at purchase stage and by means of updated policy documents.
We are pleased to confirm that your Prime Comprehensive Cover offers you a wide array of benefits. As with all policies, there are some limitations that may apply to the benefits that you are afforded, whether it is the Car Hire benefit or the Roadside Towing benefit.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
You will be pleased to remember that, with our comprehensive policy, you enjoy a fixed premium over a 24-month period as well as a reduce to zero excess over 36-months when you remain claim free.
Kind regards,
The PMD Team