1 reviews | Active since May 2020
Poor Service
Was in an accident on 20AUG24 and only got an appointment for repairs for 01OCT24 which already is frustrating. Estimated finish time was 22OCT considering the car was at the assembly bay on 18OCT. Today is 11NOV and I still dont have my car. There has just delay after delay since 22OCT. I was advised the car wont be finished by 22OCT due to the panel beater waiting for one of the parts (bumper stiffener) which was on the original list of parts to be sourced/delivered, according to the panel beater. Expected finish time was 28OCT. Then another delay came in on 29OCT after i followed up whats wrong with the car and now the bumper supp**** does not fit properly, its like half cm out (i have pictures to prove this). The panel beater advised me that last week (4NOV) that they are still waiting to hear from the insurance regarding the bumper. 7NOV the panel beater advised they will try and sort out bumper for me i assume on their behalf because the insurance isnt coming back to them.
I made transport arrangements till 22OCT and since then I have been using Bolt because of all the delays which has caused and costed me a huge amount of inconvenience and unnecessary money to be spent to work and back home, money I dont have.
I would like someone from PMB to contact me urgently regarding this issue because the money I have spent unnecessarily due to delays on their on side, I want to be compensated for.
There wouldnt have been any part delays if the correct parts were supp**** the first time. This car was line for the assembly bay on 18OCT and then i was told by the panel beater they were waiting for the bumper stiffner to be delivered. Then a week later, i was advised the actual bumper supp**** was not fitting 100%. To me, it looks like the delay has come after parts were supp****.
Please can someone phone me urgently because i'm afraid i wont be able to pay the excess because of this inconvenience. I havent had my car since 01OCT. Wasnt expecting miracles to happen but it cant take this long to fix a car when only the bumper was the major issue.
There wouldnt have been any part delays if the correct parts were supp**** the first time. This car was line for the assembly bay on 18OCT and then i was told by the panel beater they were waiting for the bumper stiffner to be delivered. Then a week later, i was advised the actual bumper supp**** was not fitting 100%. To me, it looks like the delay has come after parts were supp****.
Please can someone phone me urgently because i'm afraid i wont be able to pay the excess because of this inconvenience. I havent had my car since 01OCT. Wasnt expecting miracles to happen but it cant take this long to fix a car when only the bumper was the major issue.