MM
Morena M
1 reviews | Active since Jul 2015
14 Aug 2015, 13:50
Poor service and under deliver
I have logged a claims on 10 June till now my claim is not yet completed. I have to beg for an update from PMD, if I don't call, nobody will update me. Their service is very poor. I wish they approve my claim so that I can use my car. They need to improve their claiming process...it takes too long....
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Prime South Africa's replyOfficial
18 Aug 2015, 13:24Hello morenam,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As advised, your claim has been scheduled for final decision and Richard from our Claims Department will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As advised, your claim has been scheduled for final decision and Richard from our Claims Department will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply18 Aug 2015, 13:24
Official
Hello morenam,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As advised, your claim has been scheduled for final decision and Richard from our Claims Department will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your concern to our attention.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both ourselves and our clients.
As advised, your claim has been scheduled for final decision and Richard from our Claims Department will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team