TEKN
Themba Elihle KaFuze Ngcobo

1 reviews | Active since Feb 2021

01 Feb 2021, 18:45

Poor service

PMD is a **** their service is pathetic they refused to pay for my car they did not even inspect it or check the accident report.

0
Replies (2)
Prime South Africa
Prime South Africa's reply02 Feb 2021, 08:08
Official
Dear Themba Elihle KaFuze Ngcobo,

Thank you for taking the time to raise this matter with us.  

We have located your policy and commit to providing preliminary feedback within 2 business days. 
 
 Assuring you of our continued best endeavours. 
 
 Kind regards,
 The PMD Team 

Prime South Africa
Prime South Africa's reply03 Feb 2021, 20:51
Official
Dear Themba, 
 
 We appreciate the time you have taken to bring your disquiet to our attention and wish to reassure you that client service is extremely important to us.
 
 Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided on condition that a driver keeps to the policy terms and conditions as well as the laws of the country. 

 You will no doubt remember that unlike many other insurers, with PMD comprehensive cover your claims excess reduces to zero - and it does so within a short few months.
 
 Assuring you of our continued best endeavours on your behalf. 
 
 Kind Regards, 
 
 The PMD Team