1 reviews | Active since Feb 2015
Poor Service!!!!
<p> CL ********** 86</p> <p> I had accident on the 30th of April 2017 , and since today there's still no progress on the claim. The person who's involved with my claim (Sarah) is not even interested providing feedback ,you dig it by yourself. The vehicle has been stationery for the past 3 month. My MTN GPS request form has been sent for about an month and yet it has not been processed since today. All they say is nonsense ,full of excuses and lot of apologies with no action. First they said claim takes 4 weeks , and 6 weeks , a month and it looks like a quarter year now maybe she will say a year later. My payments are fully up-to-date and they still give me poor service , surely PMD is doing what they known for. I learnt a lesson. ****** are everywhere.</p>
Hello Lolwana,
It is troubling to hear of your experience as client service is extremely important to us.
We do wish to assure you that we always do our best not to inconvenience or delay the validation of any claim.
Notwithstanding the above, our claims department has confirmed that your claim is progressing well and that they will continue to keep you informed of the progress made.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Lolwana,
It is troubling to hear of your experience as client service is extremely important to us.
We do wish to assure you that we always do our best not to inconvenience or delay the validation of any claim.
Notwithstanding the above, our claims department has confirmed that your claim is progressing well and that they will continue to keep you informed of the progress made.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team