PN
Paulo N

1 reviews | Active since Aug 2023

04 Aug 2023, 12:17

Poor Service

I am very disappointed with them. I was involved in an accident early April, the claim process was okay until I had to wait for 3 months for my car to be fixed. I was fine with waiting, but when my care came back it was all nonsense, my rear sense are no longer working, my doors do not lock, some do not open, and the car just switches off while I am driving it, the breaks are a problem as well.

I raised this concerns immediately, but to date I still drive in fear. they have not attended to the matter. They keep saying they are waiting for the panel beater and I should go to the panel beater, but how because I have business with PMD and not the panel beater. I doubt that panel beater is even accredited.

Very poor service!!!

0
Replies (1)
Prime South Africa
Prime South Africa's reply04 Aug 2023, 14:00
Official
Dear Paulo N,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team