Poor service
<p>I took insurance with them for dent doctor so there are refusing to fix my dent whilst um paying for dent doctor</p>
Hello Thomas-mhlanga,
We sincerely appreciate the time you took to raise your concern with us. In response to your query, we have listed the following information:
A detailed review of your purchase conversation confirmed that our tele-assistant did an exceptional job of explaining all of the policy benefits and limitations to you.
It is also important to mention that we allow our clients the freedom of choice from any industry accredited repairer such as SAMBRA.
Although it is disappointing that your claim did not qualify, we are obliged to apply our policy terms and conditions for the benefit of all policyholders.
Our internal Client Representation department will be in contact with you to provide you with detailed information regarding the outcome of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Thomas-mhlanga,
We sincerely appreciate the time you took to raise your concern with us. In response to your query, we have listed the following information:
A detailed review of your purchase conversation confirmed that our tele-assistant did an exceptional job of explaining all of the policy benefits and limitations to you.
It is also important to mention that we allow our clients the freedom of choice from any industry accredited repairer such as SAMBRA.
Although it is disappointing that your claim did not qualify, we are obliged to apply our policy terms and conditions for the benefit of all policyholders.
Our internal Client Representation department will be in contact with you to provide you with detailed information regarding the outcome of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team