1 reviews | Active since Jun 2016
Poor Service
<p>i was in a car accident recently, everytime i need an update regarding my claim all the consultant promise someone will call me back which they never did i have to always call an ask for feedback</p> <p>I suggest If you just bought a car and need insurance please dont ever think of Prime Meridian you will regret your decision.</p> <p>its almost a month asking for an update regarding my claim. the bloddy company doesnt deserve even 1 star</p> <p> </p>
Hello madalacj,
Thank you for your post.
As client service is extremely important to us, we appreciate the feedback you have provided and the time you have taken to bring your concern to our attention.
However, a review of your interaction with our staff members revealed that we did indeed provide you with regular feedback regarding the progress of your claim whenever requested.
Our claims department has further confirmed that the validation of your claim has nearly been finalised and they have given their assurance that they will continue to provide you with regular feedback as your claim progresses.
Kind Regards,
The PMD Team
Hello madalacj,
Thank you for your post.
As client service is extremely important to us, we appreciate the feedback you have provided and the time you have taken to bring your concern to our attention.
However, a review of your interaction with our staff members revealed that we did indeed provide you with regular feedback regarding the progress of your claim whenever requested.
Our claims department has further confirmed that the validation of your claim has nearly been finalised and they have given their assurance that they will continue to provide you with regular feedback as your claim progresses.
Kind Regards,
The PMD Team
what you saying is totaly ridiculous, do you know many times have i called prime meridian claims department requesting feedback regarding my claim and no one has a nerve of calling me back just like today
what kind of insurance works on a claim for more than a month, even the leaders on top are not providing me with solid feedback.
since you guys are taking your own time, i might has well include the ombudsman consultants to help me out.
what you saying is totaly ridiculous, do you know many times have i called prime meridian claims department requesting feedback regarding my claim and no one has a nerve of calling me back just like today
what kind of insurance works on a claim for more than a month, even the leaders on top are not providing me with solid feedback.
since you guys are taking your own time, i might has well include the ombudsman consultants to help me out.