NC
Nezo C
1 reviews | Active since Feb 2011
12 Apr 2016, 08:23
Poor service
I lodged a claim on the 16th March 2016, I filled in all the documents required & till date I received no feedback, kaveshnee reads my email as I get a read receipt but she does not reply, I need to know what is going on with my claim??? I call & leave messages & she does not return my call.
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Replies (1)
Prime South Africa's replyOfficial
15 Apr 2016, 08:37Hello Neesgp,
We regard all communication from our client's in a serious light and priority is always given to ensure that we meet their expectations.
After reviewing the progress of your claim it is clear that the investigation has been finalised and that your allocated claims technician did her best to provide you with updates therein.
Accordingly, it seems you are not being altogether fair here are you?
Nonetheless, a member of our client representation team will be in contact with you.
Kind regards,
The PMD Team
We regard all communication from our client's in a serious light and priority is always given to ensure that we meet their expectations.
After reviewing the progress of your claim it is clear that the investigation has been finalised and that your allocated claims technician did her best to provide you with updates therein.
Accordingly, it seems you are not being altogether fair here are you?
Nonetheless, a member of our client representation team will be in contact with you.
Kind regards,
The PMD Team
Prime South Africa's reply15 Apr 2016, 08:37
Official
Hello Neesgp,
We regard all communication from our client's in a serious light and priority is always given to ensure that we meet their expectations.
After reviewing the progress of your claim it is clear that the investigation has been finalised and that your allocated claims technician did her best to provide you with updates therein.
Accordingly, it seems you are not being altogether fair here are you?
Nonetheless, a member of our client representation team will be in contact with you.
Kind regards,
The PMD Team
We regard all communication from our client's in a serious light and priority is always given to ensure that we meet their expectations.
After reviewing the progress of your claim it is clear that the investigation has been finalised and that your allocated claims technician did her best to provide you with updates therein.
Accordingly, it seems you are not being altogether fair here are you?
Nonetheless, a member of our client representation team will be in contact with you.
Kind regards,
The PMD Team