MM
Mashooda M
1 reviews | Active since Jan 2016
04 Jan 2016, 16:22
Poor service
On 8th October 2015 I reported a MVA incident with pmd and they responded in flash with assessor for evaluation.I last received correspondence on 30th October.Today 4th January 2016 I made a follow up and it was said that I am not covered for damage but I took out comprehensive cover since 2012 and this was my first claim from them.Ombudsman?
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Prime South Africa's replyOfficial
19 Jan 2016, 13:32Hello Mashooda Maja,
We sincerely apologise for the perceived delay, as you are aware this was a most unusual occurrence indeed.
Following a review of your recent claims experience with us, your claim was reconsidered by Claims Management. In lieu of your long relationship with us since 2011 we were glad to learn that the positive outcome of your claim was provided to you a short while ago.
We wish to thank you for your continued loyalty and dedication to Prime Meridian Direct.
Kind regards,
The PMD Team
We sincerely apologise for the perceived delay, as you are aware this was a most unusual occurrence indeed.
Following a review of your recent claims experience with us, your claim was reconsidered by Claims Management. In lieu of your long relationship with us since 2011 we were glad to learn that the positive outcome of your claim was provided to you a short while ago.
We wish to thank you for your continued loyalty and dedication to Prime Meridian Direct.
Kind regards,
The PMD Team
Prime South Africa's reply19 Jan 2016, 13:32
Official
Hello Mashooda Maja,
We sincerely apologise for the perceived delay, as you are aware this was a most unusual occurrence indeed.
Following a review of your recent claims experience with us, your claim was reconsidered by Claims Management. In lieu of your long relationship with us since 2011 we were glad to learn that the positive outcome of your claim was provided to you a short while ago.
We wish to thank you for your continued loyalty and dedication to Prime Meridian Direct.
Kind regards,
The PMD Team
We sincerely apologise for the perceived delay, as you are aware this was a most unusual occurrence indeed.
Following a review of your recent claims experience with us, your claim was reconsidered by Claims Management. In lieu of your long relationship with us since 2011 we were glad to learn that the positive outcome of your claim was provided to you a short while ago.
We wish to thank you for your continued loyalty and dedication to Prime Meridian Direct.
Kind regards,
The PMD Team