KK
Kagiso K
1 reviews | Active since Oct 2021
15 Oct 2021, 15:18
Poor service
Prime meridian direct is a cheap insurance. However the service is very poor and they refuse to pay out claims. I was involved in a accident on the 17th of September 2021. I have all proof of what happened however PMD still refuse to pay out. The
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
15 Oct 2021, 21:43Dear Kagiso K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply15 Oct 2021, 21:43
Official
Dear Kagiso K,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
21 Oct 2021, 17:10 Dear Kagiso K,
Thank you for your feedback.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the rules of the road. A detailed review of your matter confirms that your claim was not successful due to the fact that you had skipped a red robot
Our Market Conduct Team confirms that they have been in contact with you to provide you with comprehensive feedback regarding your claim.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Prime South Africa's reply21 Oct 2021, 17:10
Official
Dear Kagiso K,
Thank you for your feedback.
We understand your distress regarding the outcome of your claim and the situation you find yourself in after the unfortunate accident.
At PMD, we take immense pride in paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the rules of the road. A detailed review of your matter confirms that your claim was not successful due to the fact that you had skipped a red robot
Our Market Conduct Team confirms that they have been in contact with you to provide you with comprehensive feedback regarding your claim.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.