POOR SERVICE

Firstly I had an incident with my car on the 19 April 2015. I sent all documentation regarding my car and the nature of the incident,I have even made numerous follow ups on the incident. I was also under the assumption that I had towing services under my policy as there was a lady who had called me from the Prime Motor assist to say I am covered for towing and storage the morning of the incident.....move on to the 19th June 2015 and still my car was still sitting with the tow company and the person I was liaising with in the claims department had not responded to my numerous calls.I had to move my car because of the storage costs it had accumulated,which the costs had to come out of my own pocket. I have attempted calling the claims department,I would mention names of the people I had contact with but for fear of their jobs i wont just to spite them as I have noted that this company is just bad in all aspects. As I complain today, my situation has not been resolved, so its basically four months and apparently \my case is still sitting with the review committee.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885811;711078;14;5;0;1;0;0;5;15/08/19 16:59;30;NULL;15/08/18 18:20;15/08/18 16:29;Thank you Vincent;;;;Vincent went that extra mile for me today. No questions, no attitude , just willing to help me at all times. Thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;621598;55;14;2;0;1;0;0;2;15/08/21 10:02;30;NULL;15/08/19 11:22;15/08/19 9:32;Pathetic Service;;Red Square;***;I love online shopping, and I thought why not give red square a chance.<br> so, I got on with it and picked up a few items,. A WEEK AGO,<br> I was not called/emailed once payment had been made. not a call to say, they don't have the items I chose. OR that delivery will be delayed.<br> <br> I called in 3x to the call centre and oh what a shame, they have no idea what the blast is happening.<br> I ask for a refund and im told, that's another process.<br> <br> such a pity, that a simple thing called 'service' is too much for companies like this to give to customers.<br> please guys, don't EVER purchase online from red square,<br> <br> terrible experience. #neveragain;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;509551;893260;16;5;0;1;0;0;5;15/09/15 10:14;30;NULL;15/09/01 11:41;15/09/02 9:44;Great Service at MTN Kloof;A***;Kristell Collins;***;Just want to commend Kristell (and Mohamed) at MTN Kloof for their excellent service yesterday when I upgraded my mobile phone. They are always very helpful and I make sure my business uses that branch for all our upgrades.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;694180;807;14;2;0;1;0;0;2;15/09/06 12:42;30;NULL;15/09/04 14:02;15/09/04 12:12;I was sold a used tomtom;8,81E+12;Monwabisi;***;I bought a TomTom from Game in Vincent, East London on the 25th of August 2015. Started using it in Paarl the week of the 01st September 2015. The device looks used, it doesn't have a plastic cover, it has a home location of an eastern cape address of Butterworth as though the previous owner had resided there. Visited the Paarl branch on the 3rd September and the East London manager was called and he gave me his email address to send through a copy of the slip, which I did. Now he's giving me the run around. I'm disappointed that the store would resell used items to unsuspecting consumers like myself.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;88259;706580;19;2;0;1;0;0;2;15/09/21 14:28;30;NULL;15/09/08 15:26;15/09/08 13:58;Charge differently for same units in same phase;7,00E+12;Martin/Amber;***;We saw a 1 bedroom unit in phase 2 which we were interested in. Martin advised we take it as soon as possible as the different phases increase by 10 000. we wanted in phase 1 since it was 10000 cheaper but all were sold out. Then there was a cancellation and Martin offered it to us. We thought we paying 10 000 lesser since it was in phase 1 but when my son went to sign he put the price as 639 900 and insisted that is the best price. My son's loan got declined, and he app**** with me. We went together to sign the OTP, which Martin signed as well and for R629 900 which I understood was the price for phase 1. Now they changed there minds again and insist we pay the 10 000 even though the OTP was signed by all of us and the loan has been approved. They never bother to apologise for the inconvenience of even honour their mistake.<br> As far as I am concerned, they just made a fast buck out of us because they know we not going to cancel and go through the whole process again.<br> Totally disappointed in the way they handled this whole situation, totally *********. All the other units were sold at 629 900, no where do they state that they can increase the price as they wish.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895627;748281;18;2;0;1;0;0;2;15/09/15 20:30;30;NULL;15/09/14 21:44;15/09/14 20:00;My tomtom account or my drive ;9,10E+12;;***;I bought a tomtom device a while ago. I have connected my tomtom to my pc when I want to update the maps. The problem I have is every time I want to log in it keeps telling me incorrect password or email. I have reset my password several times. At one point I did manage to log in to my account but still the my drive keeps giving me the problem incorrect username, password or email address. Then my account is disabled sins then I had no joy to access my account. I have tried to send an e-mail to tomtom but I need access to my account what I don't have. I am tiered of taking the wrong routes due to new roads being built and my gps is out of date. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896573;768744;9;5;0;1;0;0;5;15/10/05 18:35;30;NULL;15/09/16 19:53;15/09/16 18:05;thankfull;***;graham Lawrence ;***;Thank you Graham lawrence for taking my personal belongs and keeping it one side and you were r a superstar thank u very much....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896984;188;16;2;0;1;0;0;2;15/09/18 14:58;30;NULL;15/09/17 16:16;15/09/17 14:28;SHOP ANYWHERE ELSE OTHER THAN CELL C SUMMERSTRAND;5,60E+12;Luvuyo + Johan + Bantu;***;With all the good will in the world I went to purchase a new cell phone from your Summerstrand branch in Port Elizabeth on Wednesday 9th September. I had been to Vodacom - who gave me excellent service - but the phone I wanted was out of stock. They arranged for me to go to Cell C and buy a Microsoft Lumia 640.<br> <br> In short the following process unfolded:<br> o Wednesday 9th September<br> o I pointed out that the last phone I'd purchased was in 1992 and had no knowledge of new technology<br> o I asked if someone would teach me to use the phone - to which I was assured that this would happen<br> o Dean Petersen attended to me as Luvuyo (the store manager) seemed either disinterested or unaware of the procedure.<br> o Relevant forms were filled out and SIM(?) card swops took place. I was instructed that I needed additional items - car chargers, connection cables to my computer, cell phone cover, additional SIM cards, additional data, additional memory etc.<br> o The original cost of the phone was R2999.00. The additional costs were R1383.39. Total was R4383.39<br> o As the phone was being set-up a group of young"