Poor customer service

I have had a horrible experience dealing with PMD I submitted a claim, got it approved and had the car booked in it’s been over a month now and the car is still not repaired, they gave me a courtesy car which was only for 30 days and had to bring the car back to the rental company, I am told that the panel beater Motor Accident Group is still waiting for parts, no one cares, I am stranded now with no means on transportation no efforts to ensure that the repair work is done in time, extremely disappointed with PMD and would not recommend to anyone