1 reviews | Active since Aug 2015
PMD WORST INSURANCE EVER!!!!! BEWARE !!
I have cancelled my policy with PMD yesterday. I had to call them 5 times and send my photos and claim formS 6 times to different email addresses. After I called them the 5th time to ask the status of my claim only then I was informed that my claim was declined. I have never had such bad service with any previous insurance companies in my life, waited almost 2 weeks for a reply and then they don’t even pay for the damage. I always paid my premiums on time and never skipped a month. Never in my life could I have imagined that they would turn down a small minor accident because "this is their reason" - "the damage was sustained on private property and there are no laws regulating the conduct of road users", I don’t even recall someone mentioning this to me when the policy was sold to me.
I will never ever recommend this insurance to anybody. Every promise made by them is untrue, please read the small print very carefully.
Kind regards,
Kind regards,
Thank you for alerting us to your concern following the outcome of your claim.
Please be assured that we always do all in our power to avoid delays whilst validating any claim. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs both of us.
PMD prides itself on providing a range of innovative motor insurance products to match your unique needs; from specific risk all the way up to comprehensive cover. A thorough review of the purchase conversation conducted with you confirmed that our New Business Professional did a great job in explaining all the policy features and limitations to you before you chose the specific risk policy.
Our Market Conduct Team will provide you with a further detailed explanation regarding the decision on your claim.
We are of course, delighted to confirm once more that unlike with many other insurers, and notwithstanding economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for alerting us to your concern following the outcome of your claim.
Please be assured that we always do all in our power to avoid delays whilst validating any claim. As we are sure you will appreciate, the more time it takes us to investigate your claim, the more it costs both of us.
PMD prides itself on providing a range of innovative motor insurance products to match your unique needs; from specific risk all the way up to comprehensive cover. A thorough review of the purchase conversation conducted with you confirmed that our New Business Professional did a great job in explaining all the policy features and limitations to you before you chose the specific risk policy.
Our Market Conduct Team will provide you with a further detailed explanation regarding the decision on your claim.
We are of course, delighted to confirm once more that unlike with many other insurers, and notwithstanding economic conditions like interest rate hikes, inflation or a falling Rand, PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team