1 reviews | Active since Mar 2019
PMD Total Ripoff
I was in an accident on the 11th Feb 2019, PMD is by far most the worst insurance company I would ever recommend anyone in human history to ever use!!!
1.)Their Motor cover grow policy is extremely ridiculous, they make it seem all easy when selling insurance to you but when a claim is made, it's as if they have nothing to do with you. 2.)They quoted me R71 000 for the damages and repairs of my vehicle and would only cover R20 000 from their side. 3.)My car was parked off by their so called storage for 2 months, already 2 debit orders have went through and they still don't have an answer to say whether the claim is approved or not... They are a total ripoff and will suck you dry with debit orders every month. 4.)Claims department don't have a clue what they are doing behind their desks, I am disgusted by the way they handle questions made by clients, giving answers like "I don't know" or "I am still waiting". 5.) Up to today the 26th March 2019 I still didn't get an answer from them, I called more than 5 times today and apparently the claims department is not available. 6.)At this point I'm sick and tired of PMD, I'm definitely going to cancel my policy with them and have my car towed home.
I got trapped and wish for nobody else to get trapped with PMD the way I did!! If you need first hand advice please feel free to contact me I will be more than honored to give u my time and share my drastic experience I had with PMD
kind regards, The PMD Team.
kind regards, The PMD Team.
Thank you for taking the time to raise your concern with us. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we pride ourselves on the lengths we go to ensure our policyholders fully understand the product at purchase stage. As was explained to you telephonically and also as it is set out in your policy document, the Prime Motor CoverGROW product you chose provides growing cover with every month that passes, right up to the full value of your vehicle.
Due to the fact that not much is known about the circumstances relating to your accident, your cell phone record data had to be requested to ensure the most objective information is used when validating your claim. As you are aware, we are currently awaiting this documentation from your service provider before the validation of your claim can be concluded.
A member of our Market Conduct Team will provide you with further clarity on the matter.
You will be pleased to recall that there will be no excess to pay when your claim is settled as PMD guarantees never to charge an excess on ANY claim – not ever.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise your concern with us. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we pride ourselves on the lengths we go to ensure our policyholders fully understand the product at purchase stage. As was explained to you telephonically and also as it is set out in your policy document, the Prime Motor CoverGROW product you chose provides growing cover with every month that passes, right up to the full value of your vehicle.
Due to the fact that not much is known about the circumstances relating to your accident, your cell phone record data had to be requested to ensure the most objective information is used when validating your claim. As you are aware, we are currently awaiting this documentation from your service provider before the validation of your claim can be concluded.
A member of our Market Conduct Team will provide you with further clarity on the matter.
You will be pleased to recall that there will be no excess to pay when your claim is settled as PMD guarantees never to charge an excess on ANY claim – not ever.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team