PMD TAKING ME FOR A RIDE AGAIN !!!!!

I have a car insured with PDM . Im sure this is a second review im writting about you guys. My car was involved in the accident lastyear in April 2022. Car got fixed. But one part was not fixed which is the rear sensors. Been fighting this issue to be resolved up until today nothing has been sorted. PMD sent the first quote to Renew it in Sandton for everything to be fixed in the car. But i was told theres no stock of rear sensors i should bring the car back as soon as they have stock. Till today they still dont have it. Today i am getting an email from Ilhaam Williams whos is handling my issue from Re new it. Email read as below.

*Good day Zama, I trust you are well. Please note that the rear PDC set has been declined by your insurance company this morning. Kindly be advised that the part cannot be ordered and your vehicle cannot be check-in as no work will be carried out on your vehicle. *

So after received the above mail i then phone my insurance to get clarity. Spoke to Zolani who is under legal department he says there must be a miscommunication between the two parties. They will sort it out. Ilhaam williams says the person who did the quote from beginning did not do the quote correctly. I even told PMD consultant to never phone me talking about the debit order being missed, i told them to dare try me and debit my account without this part being installed. I have every right to cancel insurance with you guys but i wont let you go if this issue is not sorted. I have been saying i need to trade in the car but i can't because of one part missing it is going to cost me. The car was supposed to be traded in in jan but i cant up until today i cant trade in the car .I am paying R1600 monthly but the service im getting its like im paying zero rands.

I have been phoning in to cancel my insurance and look somewhere and the lady has promised me to sort my query hence i just asked her to tell the accounts people to not debit my account until my sensor is being installed.

PMD need to sort out the after sales department because its Kaak service im telling you. When they debit they so fast to phone you they did not get funds from your account but wait until you need help from them its a back-and-forth thing. It's been a year and a half my sensor not installed.