1 reviews | Active since Aug 2016

14 Aug 2020, 07:13

PMD sucks

On 6/8/20 Irequested a cancelation as I have sold my vehice and wanted to Insure amother vehice. I was informed that I do not get any credit for the payment I have made (5days ago) for the insurance payed for the car I took off...

0
Replies (5)
Prime South Africa
Prime South Africa's reply14 Aug 2020, 09:52
Official
 Dear Fritz E,
 
Thank you for taking the time to raise your concern with us.  

We have located your policy and commit to providing preliminary feedback within 48 hours. 
 
 Assuring you of our continued best endeavours. 
 
 Kind regards,
 The PMD Team  

Prime South Africa
Prime South Africa's reply18 Aug 2020, 09:00
Official
Dear Fritz E,   Thank you for taking the time to bring your frustration to our attention. At PMD we pride ourselves on providing world-class client service. It is therefore troubling to hear of your experience.  We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly. Isn’t it pleasing to know that under comprehensive cover the excess payable when you claim reduces to absolute zero - and in a remarkably short period?   Assuring you of our continued best endeavours.    Kind regards, The PMD Team  
's update18 Aug 2020, 09:13
Reviewer Update
So sad that one must first make a scene before one gets results, Thank you
's update22 Aug 2020, 07:54
Reviewer Update
The refund has not yet been done, its of no use to post it here but no action... just to look good
's update03 Sept 2020, 09:32
Reviewer Update
PMD, your reply to me on 18 Aug:
  • We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly.
Is your claims as shortly as this paypout?