PMD sucks
On 6/8/20 Irequested a cancelation as I have sold my vehice and wanted to Insure amother vehice. I was informed that I do not get any credit for the payment I have made (5days ago) for the insurance payed for the car I took off...
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Replies (5)0
Replies (5)Prime South Africa's replyOfficial
14 Aug 2020, 09:52 Dear Fritz E,
Thank you for taking the time to raise your concern with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise your concern with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply14 Aug 2020, 09:52
Official
Dear Fritz E,
Thank you for taking the time to raise your concern with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise your concern with us.
We have located your policy and commit to providing preliminary feedback within 48 hours.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
18 Aug 2020, 09:00Dear Fritz E, Thank you for taking the time to bring your frustration to our attention. At PMD we pride ourselves on providing world-class client service. It is therefore troubling to hear of your experience. We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly. Isn’t it pleasing to know that under comprehensive cover the excess payable when you claim reduces to absolute zero - and in a remarkably short period? Assuring you of our continued best endeavours. Kind regards, The PMD Team
Prime South Africa's reply18 Aug 2020, 09:00
Official
Dear Fritz E, Thank you for taking the time to bring your frustration to our attention. At PMD we pride ourselves on providing world-class client service. It is therefore troubling to hear of your experience. We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly. Isn’t it pleasing to know that under comprehensive cover the excess payable when you claim reduces to absolute zero - and in a remarkably short period? Assuring you of our continued best endeavours. Kind regards, The PMD Team
's updateReviewer Update
18 Aug 2020, 09:13So sad that one must first make a scene before one gets results, Thank you
's update18 Aug 2020, 09:13
Reviewer Update
So sad that one must first make a scene before one gets results, Thank you
's updateReviewer Update
22 Aug 2020, 07:54The refund has not yet been done, its of no use to post it here but no action... just to look good
's update22 Aug 2020, 07:54
Reviewer Update
The refund has not yet been done, its of no use to post it here but no action... just to look good
's updateReviewer Update
03 Sept 2020, 09:32PMD, your reply to me on 18 Aug:
- We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly.
's update03 Sept 2020, 09:32
Reviewer Update
PMD, your reply to me on 18 Aug:
- We are delighted to confirm that the full premium refund has already been actioned and should reflect in your account shortly.
