PZ
Phila Z
1 reviews | Active since Nov 2021
18 Nov 2021, 10:10
PMD ********
I logged my claim more than 16 days ago while the contract says that the claims will take maximum of 16 day's. What I only know is that my car was written off. After that every time when I call, they saying the claim is still under investigation. For really now, it been more than 2 weeks now and the fact that no one gives me an updates unless I call. That's not unprofessional, PMD are really ********. PLEASE STAY AWAY FROM PMD, ******, ********, ********* AND UNPROFESSIONAL.
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Replies (4)
Prime South Africa's replyOfficial
18 Nov 2021, 10:29Dear Phila Z,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply18 Nov 2021, 10:29
Official
Dear Phila Z,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
22 Nov 2021, 17:35Dear Phila Z,
Thank you for your post. It is troubling to learn of your experience as we pride ourselves in providing a high standard of client service as well as a swift approval of all valid claims
As you are aware, we are currently awaiting the report from our external service provider before your claim can be finalised. We can assure you that your assigned claim technician is working diligently on finalising the matter without any unnecessary delays as we can appreciate how frustrating it can be to be without a vehicle.
Our Market Conduct Team has confirmed that they have already been in contact with you and will address your queries directly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. It is troubling to learn of your experience as we pride ourselves in providing a high standard of client service as well as a swift approval of all valid claims
As you are aware, we are currently awaiting the report from our external service provider before your claim can be finalised. We can assure you that your assigned claim technician is working diligently on finalising the matter without any unnecessary delays as we can appreciate how frustrating it can be to be without a vehicle.
Our Market Conduct Team has confirmed that they have already been in contact with you and will address your queries directly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply22 Nov 2021, 17:35
Official
Dear Phila Z,
Thank you for your post. It is troubling to learn of your experience as we pride ourselves in providing a high standard of client service as well as a swift approval of all valid claims
As you are aware, we are currently awaiting the report from our external service provider before your claim can be finalised. We can assure you that your assigned claim technician is working diligently on finalising the matter without any unnecessary delays as we can appreciate how frustrating it can be to be without a vehicle.
Our Market Conduct Team has confirmed that they have already been in contact with you and will address your queries directly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. It is troubling to learn of your experience as we pride ourselves in providing a high standard of client service as well as a swift approval of all valid claims
As you are aware, we are currently awaiting the report from our external service provider before your claim can be finalised. We can assure you that your assigned claim technician is working diligently on finalising the matter without any unnecessary delays as we can appreciate how frustrating it can be to be without a vehicle.
Our Market Conduct Team has confirmed that they have already been in contact with you and will address your queries directly.
It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
PZ
Phila Z's updateReviewer Update
22 Nov 2021, 20:56First of all, two days passed and no one from PMD has contacted me
PMD has been telling me about the report for more than three weeks now. Last time, I called I was told that the report will arrive Last week Friday 19/11/2021. I submitted everything was required from my end and I was told to be patient , right now I can't wait anymore. It's almost a month now 😳. You people, biggest ******** EVER
GOOD PEOPLE STAY AWAY FROM PMD ARE ******
PMD has been telling me about the report for more than three weeks now. Last time, I called I was told that the report will arrive Last week Friday 19/11/2021. I submitted everything was required from my end and I was told to be patient , right now I can't wait anymore. It's almost a month now 😳. You people, biggest ******** EVER
GOOD PEOPLE STAY AWAY FROM PMD ARE ******
PZ
Phila Z's update22 Nov 2021, 20:56
Reviewer Update
First of all, two days passed and no one from PMD has contacted me
PMD has been telling me about the report for more than three weeks now. Last time, I called I was told that the report will arrive Last week Friday 19/11/2021. I submitted everything was required from my end and I was told to be patient , right now I can't wait anymore. It's almost a month now 😳. You people, biggest ******** EVER
GOOD PEOPLE STAY AWAY FROM PMD ARE ******
PMD has been telling me about the report for more than three weeks now. Last time, I called I was told that the report will arrive Last week Friday 19/11/2021. I submitted everything was required from my end and I was told to be patient , right now I can't wait anymore. It's almost a month now 😳. You people, biggest ******** EVER
GOOD PEOPLE STAY AWAY FROM PMD ARE ******
PZ
Phila Z's updateReviewer Update
30 Nov 2021, 11:59 *********, UNPROFESSIONAL WORST INSURANCE EVER, PLAY FAR AWAY FROM PMD
As I’m writing this, I don’t have any energy left and my soul is slowly dying, all thanks to PMD with worst service ever. It been over 5 weeks I logged my Claim. And what gets me the mostly no one bother to update me, I must call every time. I been calling since last week requesting to talk to Prudence as she is the one who dealing with my claim, even today no feedback. I been told by external report over three weeks now. Good people stay away from these ********.
As I’m writing this, I don’t have any energy left and my soul is slowly dying, all thanks to PMD with worst service ever. It been over 5 weeks I logged my Claim. And what gets me the mostly no one bother to update me, I must call every time. I been calling since last week requesting to talk to Prudence as she is the one who dealing with my claim, even today no feedback. I been told by external report over three weeks now. Good people stay away from these ********.
PZ
Phila Z's update30 Nov 2021, 11:59
Reviewer Update
*********, UNPROFESSIONAL WORST INSURANCE EVER, PLAY FAR AWAY FROM PMD
As I’m writing this, I don’t have any energy left and my soul is slowly dying, all thanks to PMD with worst service ever. It been over 5 weeks I logged my Claim. And what gets me the mostly no one bother to update me, I must call every time. I been calling since last week requesting to talk to Prudence as she is the one who dealing with my claim, even today no feedback. I been told by external report over three weeks now. Good people stay away from these ********.
As I’m writing this, I don’t have any energy left and my soul is slowly dying, all thanks to PMD with worst service ever. It been over 5 weeks I logged my Claim. And what gets me the mostly no one bother to update me, I must call every time. I been calling since last week requesting to talk to Prudence as she is the one who dealing with my claim, even today no feedback. I been told by external report over three weeks now. Good people stay away from these ********.