1 reviews | Active since Sept 2013
PMD /Santam worse insurance ever !
My car was ****** on the 09/03/2018 at the hospital parked and not in an accident .Claim was submitted to PMD .Underwritten by Santam CL ********** 95 'Sheldon Govender was the consultant on our case ,who said he is waiting on Santam as they are the underwriters .We waited a whole month and a week for a response.Today we told them we will take further steps and then they suddenly said the claim was unsuccessful. We have been paying for over 8 years on this policy .Sheldon also assured us that insurances is there to put us back in the position that we were in, before the car was ****** . So I don't understand how this insurance is putting us back in the position we were as they rejected the claim .PMD /Santam insurances are a total ******* .money making business.
Dear Mirrial,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 17 April 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Mirrial,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 17 April 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Mirrial,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 17 April 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Dear Mirrial,
We thank you for taking the time to bring your concern to our attention and we regret any inconvenience caused.
Your enquiry is important to us and has been referred to our Market Conduct Department for immediate attention. Please expect to receive preliminary feedback by no later than 17 April 2018.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Hello Mirrial,
Thank you for taking the time to raise your distress with us. Client Service is of utmost importance to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
Although we do understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
A detailed review of the purchase conversation conducted with you confirmed that our tele-assistant did an exceptional job of explaining all of the policy benefits and limitations to you.
A member of our Market Conduct Team will be in contact with you to provide you with a further formal response regarding the outcome of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Mirrial,
Thank you for taking the time to raise your distress with us. Client Service is of utmost importance to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
Although we do understand your distress regarding the outcome of your claim, we are obliged to apply our policy terms and conditions for the benefit of all of our policyholders.
A detailed review of the purchase conversation conducted with you confirmed that our tele-assistant did an exceptional job of explaining all of the policy benefits and limitations to you.
A member of our Market Conduct Team will be in contact with you to provide you with a further formal response regarding the outcome of your claim.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team