TM
Thabo M

1 reviews | Active since Jan 2024

16 Jan 2024, 11:47

PMD rejects accident claims

PMD is good at deducting premiums until you are in an accident. They will decline your claim and slap you with a release fee and storage fees to get your damaged car back. DO NOT ''INSURE" with them.

0
Replies (2)
Prime South Africa
Prime South Africa's reply16 Jan 2024, 13:27
Official
 
Dear  Thabo 

Thank you for taking the time to raise this matter with us. 
We have located your policy and commit to providing preliminary feedback within two business days. 
Assuring you of our continued best endeavours. 

Kind regards, 
 The PMD Team
Prime South Africa
Prime South Africa's reply22 Jan 2024, 10:09
Official
 Dear Thabo M 

Thank you for your post. 

Rest assured that at PMD, we pride ourselves in promptly paying all valid claims. 

The Prime Motor Comprehensive policy affords clients the benefit of towing and storage in an event that a registered claim is approved following the validation thereof. Where a claim is withdrawn before approval or is rejected, the cost of towing and storage is for your own account. 

Our Market Conduct Team confirms that they have been in contact with you to provide you with comprehensive feedback regarding the release of your vehicle. 

It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee fixed premiums on all claim-free policies! 

Assuring you of our continued best endeavours on your behalf. 

Kind regards, 
The PMD Team”