PMD policy CL***.
<p>A client of PMD hit my car in February 2017 and the 3rd party claim has not been resolved after 3 months of waiting. Every time you phone to get feedback they are in a meeting and if you get hold of them they say they are waiting for a outsourced company to get back to them. This is after they had told me that the claim has been finalized and they would phone me in a week with a final decision. Still waiting.. im waiting one more week then im taking legal action. Have plenty of photos of the neglegent client and a police avedavate stating that he was at fault.</p>
Dear Kobus-le-roux,
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A review of the progress on your claim revealed that a substantial period of time passed whilst we waited for certain documentation from our policyholder. Now that we have received them, we can reassure you that our claims department is working diligently to ensure that the validation of your claim is swiftly concluded.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Dear Kobus-le-roux,
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A review of the progress on your claim revealed that a substantial period of time passed whilst we waited for certain documentation from our policyholder. Now that we have received them, we can reassure you that our claims department is working diligently to ensure that the validation of your claim is swiftly concluded.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Dear Kobus-le-roux,
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A review of the progress on your claim revealed that a substantial period of time passed whilst we waited for certain documentation from our policyholder. Now that we have received them, we can reassure you that our claims department is working diligently to ensure that the validation of your claim is swiftly concluded.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Dear Kobus-le-roux,
It is troubling to hear of your experience as client service is important to us. We would like to express our deepest regret for any inconvenience caused by this occurrence.
In the past, we have found that it is due to high excess charged at a Third Party's own Insurer which causes them to claim elsewhere. In light of this, we offer our client's zero excess when they claim, which means there is no surprise excess payment when submitting a claim and our clients are not inconvenienced by having to claim from a Third Party Insurer.
A review of the progress on your claim revealed that a substantial period of time passed whilst we waited for certain documentation from our policyholder. Now that we have received them, we can reassure you that our claims department is working diligently to ensure that the validation of your claim is swiftly concluded.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team