PMD is the WORST insurance company, ********

The service is bad I regret switching to pmd. I feel that I am Being taken for granted as Customer On 21/02/21 I was involved in car accident I lodge a claim for my Vehicle on 22/02/2021 but the insurance only approved to fix minor scratches on the left bamper( fender) because it suits them and declined to fix the back left bamper which has the huge damage because according to them the back left bamper was not accident related they claim it was an exiting damage which is not true, they’re saying because it has yellow dots on it when I asked them, mind you the color of that car is yellow. And they’re telling me that after they receive the quotation from the dealership. I asked them why they did not tell me this story the time they where assessing my car, I think it was 5days after I lodge the claim, the result was my car is fixable only after asses. Now the car has rust on it on the left back bamper they don’t want to fix it I provided them with proves(pictures) I took on accident scene to prove that damage happened on 21/02/21 to show that rust wast not there...my car gain rust where it has been stored But they choose not to attend my pictures. Now they’re no longer responding to my complaints..I send them 3 emails with no response, I tried to call them some lady answered and told me they have nothing to do it is their final decision, they only going to fix only front bamper fender and leave back part.. If you are using pmd run